
Join us in keeping the Bay Area Transit System safe.
Welcome to our dashboard which reports progress on our common commitments to keep our employees and customers safe. This dashboard, developed by all the Bay Area transit agencies, reflects four key metrics in our partnership with customers and the shared responsibilities we all have for reducing the spread of COVID-19.
We're in this together to keep everyone healthy.
Agency Commitments




- State mandated and properly-worn face coverings are required.
- Agencies are managing capacity to allow for safe distancing.
- We're cleaning and disinfecting our vehicles, stations, workspaces, and high-touch areas daily to keep everyone healthy.
- Agencies are sharing data between agencies and on this dashboard.
- Agencies will clearly communicate rules and expectations.
Additional Paratransit Commitment:
- Contact outreach if a customer is reported as infected.
Customer Responsibilities & Tips




- Wear a mask when you ride. Properly worn face coverings are mandatory.
- Give others space to keep everyone healthy. Plan your trip and avoid crowded vehicles.
- Wash your hands before and after your trip. Carry hand sanitizer with you.
- Reduce the spread of COVID-19 -- minimize talking when possible.
Agency Ratings & Metrics
View Details
Check our metrics for keeping our customer and passengers safe.
This is our first and partial reporting period. Full months will be shown in following reporting periods starting in October.
How we measure our progress.
Select one or all agencies using the drop-down.
Our progress is measured in percentages and displayed as a 1 through 5 star rating.
For more information on agency-specific steps that are being taken to keep riders and workers healthy, please click on the featured link provided for each agency.
We are tracking the following metrics to keep customer and employees safe:
For Passengers:
-
Properly Wearing Face Coverings: Percentage (%) of passengers who are properly wearing face coverings on transit.
A cloth face covering is a material that covers the nose and mouth.*
*California Department of Public Health Face Covering Guidance-April 1, 2020. - Vehicle Capacity for Safe Distancing: Percentage (%) of vehicles that allow for physical distancing of 6 feet while riding. (Excludes people from the same household traveling together.)
For Agencies:
-
Properly Wearing Face Coverings: Percentage (%) of employees who are properly wearing face coverings at work.
A cloth face covering is a material that covers the nose and mouth.* Personal protective equipment (PPE) is provided by each agency appropriate to work place settings (some job categories may require different PPE than other job categories).
*California Department of Public Health Face Covering Guidance-April 1, 2020. - Contact Tracing: Percentage (%) of employee known exposures or positive COVID 19 cases that have internal contact completed or underway. A five-star rating is also applied if no potential exposures or cases exist – agencies receive a five-star rating.
- Face coverings for passengers - percentage is based on a visual survey of a statistically-significant sample of passengers across all modes. The sample is from weekday ridership with a focus on higher ridership periods (noting that peak periods may vary from historic levels).
- Adequate space on vehicles to allow for physical distancing while riding - percentage is based on ridership data or visual survey of a statistically-significant sample of in-service vehicles during weekday service.
- Face coverings for employees - percentage is based on a visual survey of a statistically-significant sample of the overall number of employees reporting to work (not working remotely).
- Contact tracing - Percentage is based on internal contact tracing completed or underway for the total number of COVID-19 positive cases. If no potential exposures or cases exist – agencies receive a five-star rating.
Stars equal percentages based on the chart below.
≤60 =
Rating is 1 out of 5.
61-65 =
Rating is 1.5 out of 5.
66-70 =
Rating is 2 out of 5.
71-75=
Rating is 2.5 out of 5.
76-80 =
Rating is 3 out of 5.
81-85 =
Rating is 3.5 out of 5.
86-90 =
Rating is 4 out of 5.
91-94 =
Rating is 4.5 out of 5.
≥95 =
Rating is 5 out of 5.